Are Polls Really Telling the Truth? Unveiling the Total Margin of Error
"Beyond Sampling: Discover how non-response and other biases affect election poll accuracy and what can be done about it."
For decades, political polling has strived to meet the rigorous standards of statistical survey research. Ideally, this involves pinpointing a specific population, drawing a random sample from it, and ensuring that those sampled respond truthfully and accurately. However, this ideal is rarely, if ever, achieved in practice, which leads to significant challenges in interpreting polling data.
Polling professionals are well aware of these challenges and have frequently voiced their concerns. For example, Prosser and Mellon noted in their 2018 review that the level of error consistently exceeds what stated margins of error imply. Two main issues persist: one internal to polling research and the other external. The internal problem is that pollsters often fail to quantify the implications of these issues when reporting results, focusing primarily on the margin of sampling error. The external problem is that media outlets often downplay or ignore these interpretative difficulties, further complicating the public’s understanding.
Survey statisticians and researchers have long identified various sources of total survey error, including sampling, nonresponse, measurement, and coverage errors. Among these, the issue of nonresponse—where only a small portion of the sampled individuals participate—is particularly troubling. This article delves into the often-overlooked impact of non-sampling error, especially nonresponse, on the reliability of election polls, offering insights on how to measure and account for these biases to achieve a more accurate representation of public opinion.
What's Wrong with Just Looking at the Margin of Sampling Error?

Media outlets often focus on the margin of sampling error, and while it's valuable, it can give a misleading impression that polls are highly accurate reflections of public sentiment. Survey statisticians have long advocated for measuring the total survey error, using metrics like Mean Square Error (MSE), which accounts for both variance and bias. Here’s why:
- Comprehensive Error Assessment: MSE combines variance and bias to provide a holistic measure of survey accuracy.
- Focus on Variance Alone: Traditional focus on variance overlooks critical bias components, resulting in overly optimistic error assessments.
- Limited Statistical Attention: Bias components are challenging to quantify, leading to less developed statistical tools for their assessment.
The Road Ahead: Reassessing Polling Accuracy
It’s time to move beyond the traditional margin of sampling error and embrace the Total Margin of Error (TME) as a standard metric in polling. By accounting for non-sampling errors like nonresponse bias, the TME offers a more accurate and realistic assessment of poll reliability. This shift requires the development and adoption of new methodologies, but it's essential for maintaining public trust in polling data. Furthermore, the principles discussed can extend beyond nonresponse to address other potential sources of error, such as coverage issues related to defining likely voters. Embracing a comprehensive approach to measuring and reporting poll accuracy will lead to better-informed public discourse and a more transparent understanding of election dynamics.