A person using a locally made wheelchair in Tanzania.

Are Locally Made Wheelchairs Meeting Needs in Tanzania?

"A study examines user satisfaction and areas for improvement in locally manufactured wheelchairs."


For individuals with mobility limitations, wheelchairs are more than just assistive devices; they are keys to independence and participation in daily life. Recognizing this, the Tanzanian government has supported local production of wheelchairs designed to suit the country's unique environment and the needs of its people. But how well are these locally made wheelchairs actually meeting the needs of their users?

A recent study delved into this question, seeking to understand the experiences of wheelchair users in Tanzania. The research focused on several key areas: assessing whether the wheelchairs adequately support users' activity and participation needs, determining user satisfaction levels with the provision and maintenance of the wheelchairs, and identifying specific features or services that could be improved.

By understanding the perspectives of wheelchair users themselves, this study provides valuable insights for manufacturers, policymakers, and healthcare providers alike. It sheds light on what's working well, what's not, and what steps can be taken to ensure that locally made wheelchairs truly empower individuals with mobility limitations in Tanzania.

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Limited Data on Local Wheelchair Provision

Reliable, up-to-date statistics on locally made wheelchair production and use in Tanzania are limited, and figures cited in public discussion vary considerably by source, region, and year. Wheelchair provision is closely tied to broader health and disability data, making accurate local counts difficult to verify. Estimates of unmet need in low-resource contexts should therefore be treated as indicative rather than precise.

Prescription, Fitting, and User-Centred Design

Internationally, the standard approach treats the wheelchair as one of the most commonly prescribed assistive devices for enhancing mobility, and the United Nations have declared access to a wheelchair a basic human right. Outcomes-focused research shows that provision alone does not guarantee satisfaction: wheelchair satisfaction was largely determined by comfort, the location of the user's wheelchair fitting (for example at the NHS), and whether users chose their own wheelchair. A systematic review of outcomes measured following new wheelchair provision, together with a study of experiences of individuals with severe disabilities, points to the importance of the systematic management of device and environmental quality. Authors in this literature consistently advocate for user-centred and inclusive design approaches, and for more inclusive research methodologies, to cater to a wider range of individual needs and requirements.

A Developing Field Without a Fixed Timeline

The historical record on wheelchair development and disability aids generally lacks a single, authoritative timeline, and accounts of milestones differ across sources and regions. What can be said broadly is that wheelchair technology has evolved from simple manual frames toward more specialized and standardized designs over many decades. For locally made wheelchairs in particular, the historical picture is fragmented, and most available narratives describe recent efforts rather than a well-documented lineage of invention.

How Well Do the Wheelchairs Meet User Needs?

A person using a locally made wheelchair in Tanzania.

The study, which involved 75 adult wheelchair users, revealed that the majority of participants had been using wheelchairs for an average of 9.3 years. Spinal cord injuries were the most common cause of disability among the participants (61%), and three-wheeled wheelchairs were the most frequently used type (76%).

Overall, the findings were encouraging. More than 90% of participants reported that their wheelchairs positively influenced their ability to engage in activities and participate in daily life. A significant majority (85%) also expressed satisfaction with their ability to carry out daily activities using the wheelchairs.

  • Durability: A high percentage (89%) of users were satisfied with the durability of their wheelchairs.
  • Professional Services: 71% of participants were happy with the professional services they received.
  • Follow-up Services: A notable area of concern was follow-up services, with only 77% of users expressing satisfaction.
  • Wheelchair Type: The study also found a statistically significant difference in satisfaction levels between users of three-wheeled and four-wheeled rigid chairs (p=0.030), suggesting that certain wheelchair types may be better suited for specific needs or environments.
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An Emerging but Still Sparse Evidence Base

Scholarly work on wheelchair services in low- and middle-income settings remains relatively sparse compared with high-income countries, and much of what exists takes the form of small-scale evaluations rather than large trials. Recent studies tend to emphasize user-reported outcomes such as satisfaction, comfort, and continued use over purely technical measures of device quality. Reading across the available literature, the consistent message is that more rigorous, locally grounded research is still needed to understand what actually works in contexts like Tanzania.

Provision Is Not the Same as Use

A recurring tension in assistive device discussions is that supplying a wheelchair does not guarantee that it is used, valued, or appropriate to the local setting. Cases of abandonment and underuse point to mismatches between devices and users' everyday environments and preferences, though specific failure rates are not consistently reported. Such counter-evidence suggests that simple distribution-based measures of success can overstate real-world impact, and that follow-up and customization matter as much as the initial fitting.

Contexts Differ More Than Devices

Comparisons of wheelchair services across countries are complicated by the fact that health systems, procurement channels, terrain, and repair networks differ far more than the basic designs of the wheelchairs themselves. What appears to work in well-resourced settings—user choice, skilled fitting, and follow-up—may be harder to replicate where such infrastructure is absent. Any comparative reading of the literature should therefore be cautious about transferring conclusions across very different settings.

While the study paints a generally positive picture, it also highlights important areas for improvement. The lower satisfaction rate with follow-up services, in particular, suggests a need for better support and maintenance programs to ensure the long-term usability and effectiveness of the wheelchairs.

Moving Forward: Addressing User Concerns and Improving Services

This study provides valuable preliminary evidence that locally manufactured wheelchairs in Tanzania are indeed having a positive impact on the lives of people with disabilities. However, it also underscores the importance of ongoing efforts to address user concerns and improve the overall quality of wheelchair provision and support.

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Consensus on Tools for Measuring Wheelchair Outcomes

Across the outcome-measure literature, experts converge on a small set of validated instruments for evaluating wheelchair provision. The Functional Mobility Assessment (FMA) was adapted from the Functional Everyday with a Wheelchair (FEW) questionnaire, which covered all items relevant to individuals who use mobility devices such as wheelchairs, scooters, canes, crutches, or walkers that allow them to perform functional tasks independently, safely, and efficiently. In a user-centred observational study, 30 powered wheelchair users interviewed from May to October 2017 were assessed using the Quebec User Evaluation of Satisfaction with Assistive Technology (QUEST) scale, the Psychosocial Impact of Assistive Devices Scale (PIADS), and the Activities and Participation Profile Related to Mobility (PAPM) scale. Researchers likewise argue that stakeholder satisfaction is an important evaluation outcome for wheelchair services and devices, given the complexity of the wheelchair service delivery process and the importance of wheeled mobility for supporting daily living and quality of life.

Electric Models, Lightweight Materials, and AI Features

Market and trend analyses point toward electric dominance, lightweight materials, and AI-enabled features as the next frontiers in wheelchair design, with the Mobility Assistive Devices Market drawing growing commercial interest and increasing strategic importance. The Accio business outlook for 2025-2030 highlights electric models and product innovations as key growth drivers. Complementing these commercial views, the World Intellectual Property Organization's (WIPO) flagship Technology Trends report on assistive technology, based on patent data and additional analysis including comments from 72 experts, identifies emerging assistive technologies and enabling technologies that are revolutionizing the field. These sources converge on a broad shift from static tools toward smarter, more connected mobility equipment in 2025 and beyond.

Devices Alone Cannot Solve Systemic Gaps

Assistive technology (AT) encompasses a broad spectrum of tools, devices, and systems, and a June 2025 comprehensive research review (prepared with support from sponsor Esdebe) maps current and emerging applications, challenges, and ethical considerations. In low-resource settings, mobility and assistive technology are seen as pathways to improved health, independence, and inclusion for people with disabilities. A cross-sectional study of mobility assistive device users examined psychosocial impact, user satisfaction, and caregiver burden, and explored how these variables relate to device utilization patterns, underscoring that outcomes depend as much on the surrounding support system as on the device itself. Systemic challenges therefore span device quality, service delivery, caregiver support, and equitable access in resource-constrained environments.

Dignity, Identity, and Everyday Life

For individual users, a wheelchair is rarely just equipment: it shapes participation in school, work, family life, and community, and its presence or absence can affect self-worth and social standing. Aids that fit well and are maintained can feel nearly invisible in daily routines, while poorly fitted or broken devices can become constant reminders of limitation. There is broad agreement across commentators that the real measure of success is whether users can live the lives they want, though the specific evidence documenting these everyday human impacts remains thinner than the clinical literature.

To ensure that these assistive devices truly empower individuals and promote greater inclusion, the following steps should be considered: <ul> <li><b>Strengthening Follow-Up Services:</b> Implementing robust follow-up programs that provide ongoing maintenance, repairs, and user training.</li> <li><b>Addressing Transportation Challenges:</b> Working to improve the accessibility of public transportation for wheelchair users.</li> <li><b>Reducing Costs:</b> Exploring ways to make locally manufactured wheelchairs more affordable, potentially through subsidies or financing options.</li> <li><b>Promoting User Involvement:</b> Engaging wheelchair users in the design and development process to ensure that their needs and preferences are fully considered.</li> </ul>

By taking these steps, Tanzania can further enhance the effectiveness of its local wheelchair manufacturing program and create a more inclusive and equitable society for people with disabilities.

What the ratings suggest about the service experience

The comparison between chair types indicates that satisfaction with features varied, but does not identify which features drove the difference or establish that one design is better for every user.[1]

The survey of adult wheelchair users in Tanzania

Study designObservational study[1]
Populationadult wheelchair users[1]
Sample size75[1]
SettingTanzania[1]
Durationaverage wheelchair use of 9.3 years[1]
Comparison3-wheeler and 4-wheeler rigid chairs[1]
Main outcomeactivity and participation needs and user satisfaction[1]
Effect sizeMore than 90% reported positive influence on activity and participation; 85% were satisfied with their ability to carry out daily activities.[1]
p-valuep=0.030[1]
Times cited10[1]

A Zimbabwean study reported dissatisfaction with several wheelchair features and service aspects, a contrasting pattern to the generally positive ratings reported in Tanzania; the measures and settings differ, so the figures are not a direct ranking.[1] [2]

In Indonesia, a study of basic wheelchair provision reported continued use after an average follow-up period, but its authors cautioned that the cross-sectional design could not isolate the wheelchair’s contribution from other factors. That caution also matters when interpreting reported impact in Tanzania.[1] [3]

Questions these findings leave open

  • Which specific wheelchair features account for the satisfaction difference between three-wheeler and four-wheeler rigid chairs?[1]
  • Would the same pattern of reported impact and satisfaction appear among users beyond the surveyed group of adult wheelchair users?[1]

About this Article -

Written with AI assistance from published research, and reviewed by the Mystum team. See our About page for more information.

This article is based on research published under:

DOI-LINK: 10.4314/ahs.v16i4.37, Alternate LINK

Title: Locally Manufactured Wheelchairs In Tanzania – Are Users Satisfied?

Subject: General Medicine

Journal: African Health Sciences

Publisher: African Journals Online (AJOL)

Authors: Seyi Amosun, Aston Ndosi, Helen Buchanan

Published: 2017-03-07

Everything You Need To Know

1

How have locally made wheelchairs in Tanzania affected the lives of their users, according to a recent study?

A study in Tanzania found that over 90% of users reported locally made wheelchairs positively influenced their ability to engage in activities and participate in daily life. 85% expressed satisfaction with their ability to carry out daily activities using the wheelchairs. Key factors contributing to this positive impact included the durability of the wheelchairs, with 89% of users expressing satisfaction. These wheelchairs are often three-wheeled, which were frequently used in the study.

2

What areas for improvement were identified in the study regarding locally made wheelchairs in Tanzania, particularly concerning ongoing support?

The study revealed that only 77% of users were satisfied with follow-up services. This suggests a need for improvement in after-sales support, maintenance programs, and user education to ensure the long-term effectiveness and usability of the locally made wheelchairs. Addressing this gap could involve establishing regular check-up schedules, providing training on basic repairs, and creating accessible channels for users to report issues and receive timely assistance.

3

Did the study reveal any differences in user satisfaction based on the type of locally made wheelchair being used?

The study indicated a statistically significant difference in satisfaction levels between users of three-wheeled and four-wheeled rigid chairs (p=0.030). This suggests that the type of wheelchair can significantly impact user satisfaction, potentially due to varying suitability for specific needs or environments. Factors such as terrain, activity levels, and individual physical requirements may influence which wheelchair type is most appropriate.

4

What were the key objectives of the study evaluating locally produced wheelchairs in Tanzania?

The study focused on assessing whether the locally made wheelchairs adequately support users' activity and participation needs. Also, the study determined user satisfaction levels with the provision and maintenance of the wheelchairs. Finally, the study identified specific features or services that could be improved. By understanding the perspectives of wheelchair users themselves, the study provides valuable insights for manufacturers, policymakers, and healthcare providers alike.

5

What were some key characteristics of the wheelchair users who participated in the Tanzanian study, such as their conditions and the types of wheelchairs they used?

Spinal cord injuries were the most common cause of disability (61%) among the 75 adult wheelchair users in the study. Three-wheeled wheelchairs were the most frequently used type (76%). Participants had been using wheelchairs for an average of 9.3 years. Satisfaction levels were high for durability (89%) and professional services (71%), but lower for follow-up services (77%). This user demographic data helps to tailor wheelchair design and support services to meet the specific needs of the target population.

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