Telemedicine eye exam illustration

Glaucoma Suspect Monitoring: Can Telemedicine Bridge the Gap?

"A pilot program reveals how e-health solutions are keeping low-risk glaucoma suspects on track, reducing clinic burden and enhancing patient satisfaction."


For individuals suspected of having glaucoma, regular monitoring is essential. However, this can be time-consuming and costly for both patients and healthcare providers. Traditional diagnostic methods rely on a combination of subjective and objective ophthalmic testing, including clinical examinations and retinal nerve fiber layer (RNFL) measurements using optical coherence tomography (OCT). These tests help identify characteristic changes in optic nerve morphology, which are crucial for early detection and management.

Glaucoma suspects often present a unique challenge, as they exhibit an increased risk of developing the disease but do not yet show definitive signs requiring immediate intervention. These individuals may have suspicious optic nerve appearances, abnormal visual fields, and/or elevated intraocular pressure (IOP). Managing these patients requires careful monitoring, which can be resource-intensive, particularly when access to ophthalmologists is limited.

Telemedicine offers a promising solution to overcome these challenges. By extending healthcare delivery through digital channels, telemedicine can enhance routine screening and monitoring of ophthalmic pathologies. A pilot project was launched in 2013 at the Kaiser Permanente Eye Monitoring Center (EMC) to assess the feasibility and effectiveness of monitoring low-risk glaucoma suspects via telemedicine. This article delves into the program's initial two-year experiences, evaluating patient adherence, retention rates, and overall outcomes.

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Telehealth’s Role in Glaucoma Care

Glaucoma management requires regular monitoring and active management to help prevent progressive vision loss. Traditional in-office ophthalmology visits can be difficult for patients facing accessibility limitations, transportation problems, or time constraints. Telehealth may improve access for high-risk and underserved populations, while home monitoring and artificial intelligence could increase the accuracy of remote screening and monitoring and support clinical decision-making.

From Remote Access to Teleglaucoma

Telehealth began with healthcare providers experimenting with telephone and radio transmissions in the 1950s and 1960s to reach patients in remote areas. In glaucoma, teleglaucoma screening developed as a way to screen high-risk individuals and assist ophthalmologists with diagnosis. After screening, newly diagnosed patients could receive further telemedicine evaluation or be referred for in-person care.

Telemedicine Monitoring Program

Telemedicine eye exam illustration

The Kaiser Permanente Eye Monitoring Center (EMC) initiated a pilot project in 2013 to monitor low-risk glaucoma suspects. The initial 2-year experiences of this program are described herein to evaluate patient adherence/retention and to demonstrate a proof of concept.

Patients were referred to the EMC by an ophthalmologist or optometrist if they were diagnosed as a glaucoma suspect after a complete clinical evaluation including baseline visual fields, spectral domain OCT RNFL (Spectralis; Heidelberg Engineering, Dossenheim, Germany), assessment of family history/race, corneal pachymetry, and dilated fundus examination. Patients who were felt to be glaucoma suspects on clinic examination based on concerning optic nerve morphology, moderately elevated IOP (no greater than 25 mmHg), and/or areas of moderate RNFL loss (yellow color code in at least one sector or globally) on OCT were referred to the telemedicine program.

  • In the program, patients could be enrolled if they had 20/40 or better vision, an IOP <25 mmHg, and a normal baseline visual field without evidence of glaucomatous optic nerve damage (and no sectors in the red color code) on OCT RNFL.
  • Each patient's eligibility was evaluated by a glaucoma specialist and following approval they were enrolled in the program.
  • Patients would receive an appointment at a local ophthalmology office where vision, IOP (via handheld applanation tonometer), and OCT RNFL were taken by a technician annually.
  • These findings were forwarded to and screened by a trained technician at a centralized telemedicine reading center where they were compared to prior visits.
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Evidence From Glaucoma Suspect Monitoring

The Kaiser Permanente Eye Monitoring Center conducted a 2-year telemedicine program to monitor low-risk glaucoma suspects. A separate pilot program in the United States used e-health to monitor low-risk glaucoma suspects and achieved high patient follow-up compliance. Together, these reports describe telemedicine as a promising approach for monitoring glaucoma suspects.

Limits of Current Monitoring Programs

A significant limitation of earlier glaucoma telemedicine studies is that they often lacked longitudinal follow-up. In one pilot program, visual fields were not obtained at follow-up, although serial OCT retinal nerve fiber layer measurements were used as a simpler monitoring strategy. The program involved low-risk glaucoma suspects, so its results may not generalize to other glaucoma populations.

Telemedicine Compared With In-Person Diagnosis

A 2024 comparison found that a simulated telemedicine approach had comparable agreement with in-person glaucoma diagnosis by fellowship-trained ophthalmologists. The result was reported across the study records describing the comparison. These findings position telemedicine as a complementary screening approach that may increase access, particularly in rural or underserved settings.

Any patient with loss of two lines of Snellen visual acuity, increase in IOP by ≥5 mmHg, or a notable change in RNFL thickness on OCT globally in the temporal superior (TS) and/or temporal inferior (TI) quadrants (defined as ≥10 µm reduction in the RNFL value or a change in the red color code) was then subject to additional review by a glaucoma specialist who evaluated the patient's clinical history and findings as well as imaging results. The quality of OCT scans based on signal strength, centration, and measurement markers was also assessed. Global, TS, and TI sectors were chosen as they have been shown to have the highest diagnostic accuracy.

The Future of Glaucoma Care

Telemedicine programs offer a promising approach to alleviate the strain on the healthcare system amidst a growing demand for ophthalmic care, particularly as societies age. Early stages of glaucoma are well-suited for telemedicine due to the disease's slow progression, where small, incremental changes are less likely to cause significant visual impairment in the early phases. By leveraging technology and innovative care models, telemedicine can enhance access, improve patient outcomes, and optimize resource utilization in glaucoma management.

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Expanding Access During Disruption

Teleglaucoma has expanded rapidly, with several large-scale screening programs operating worldwide and disease-management programs under study. The limited access to care during the COVID-19 pandemic highlighted the need to expand these programs. The SIGHT studies, or Screening and Interventions for Glaucoma and Eye Health Through Telemedicine studies, were developed by three universities, which adapted their protocols to reduce disruption during the pandemic.

How far this pilot carries the claim

Observational study (level 4 of 8)

This was an observational retrospective chart review, so it describes what happened among enrolled patients rather than proving that telemedicine caused the outcomes.[1]

Referral and treatment signals during monitoring

  • 2.3 percentAt the first annual follow-up, 2.3% of patients had notable global RNFL loss.[2]
  • 0.0089% versus 0.012%The reported rate of patients requiring glaucoma treatment was 0.0089%, comparable with the 0.012% risk in the Ocular Hypertension Treatment Study observation group at 24 months.[2]

What the monitoring results add up to

The findings support the program as a way to identify uncommon changes for clinical review, but they do not establish that telemedicine prevents glaucoma or performs equally well in higher-risk groups.[1] [2]

Patient feedback suggests the model was acceptable to many participants: more than 80% rated it extremely or very helpful, convenient, and professional, and 87% reported they would be extremely or quite likely to recommend it.[1] [2]

The limits the study itself points to

  • Participants were selected as low-risk glaucoma suspects, so the results may not transfer to other glaucoma populations.[2]
  • Only a small number of patients were sent for in-person evaluation, and medication initiation occurred in fewer still.[2]

The pilot study at a glance

Study designObservational study[1]
Sample size225 patients[1]
Duration2 years[1]
Times cited29[1]

How this pilot fits related reports

A later review places patient satisfaction within a broader literature in which trust, communication, and shorter waiting times are recurring themes.[3]

Within this study, 92.5% of the 213 patients eligible for the second-year visit attended, while 7.5% did not attend.[2]

About this Article -

Written with AI assistance from published research, and reviewed by the Mystum team. See our About page for more information.

This article is based on research published under:

DOI-LINK: 10.2147/opth.s171263, Alternate LINK

Title: Two-Year Outcomes Of A Pilot Glaucoma Suspect Telemedicine Monitoring Program

Subject: Ophthalmology

Journal: Clinical Ophthalmology

Publisher: Informa UK Limited

Authors: Bobeck Modjtahedi, Katherine Chu, Tiffany Q Luong, Chunyi Hsu, Cynthia Mattox, Paul Lee, Mamdouh Nakla, Donald Fong

Published: 2018-10-01

Everything You Need To Know

1

Why is regular monitoring essential for glaucoma suspects?

The essential role of regular monitoring is for individuals suspected of having glaucoma. These individuals may have suspicious optic nerve appearances, abnormal visual fields, and/or elevated intraocular pressure (IOP), but do not yet show definitive signs requiring immediate intervention. Such monitoring is essential for the early detection and management of glaucoma, helping to reduce the risk of vision loss and allowing for timely interventions if the disease progresses.

2

How does telemedicine improve glaucoma suspect management?

Telemedicine is a promising solution for enhancing the monitoring of ophthalmic pathologies, like glaucoma. The Kaiser Permanente Eye Monitoring Center (EMC) launched a pilot project to assess the feasibility and effectiveness of monitoring low-risk glaucoma suspects via telemedicine. Telemedicine can enhance routine screening and monitoring by extending healthcare delivery through digital channels. It can improve patient outcomes and optimize resource utilization in glaucoma management.

3

What are the primary diagnostic methods used to monitor glaucoma suspects?

The key diagnostic methods used include clinical examinations, and retinal nerve fiber layer (RNFL) measurements using optical coherence tomography (OCT). These tests help identify characteristic changes in optic nerve morphology, which are crucial for early detection and management of glaucoma. Specific parameters like the temporal superior (TS) and temporal inferior (TI) quadrants in OCT RNFL scans are also crucial for assessing changes over time.

4

What are the key features of the telemedicine monitoring program?

In the telemedicine program, patients had to meet certain criteria. They needed 20/40 or better vision, an IOP less than 25 mmHg, and a normal baseline visual field. The program utilized annual vision, IOP, and OCT RNFL tests taken at a local ophthalmology office. The findings were then screened by a trained technician at a centralized telemedicine reading center to compare them to prior visits. Any significant changes, like a loss of vision, increase in IOP, or notable change in RNFL thickness on OCT, triggered further review by a glaucoma specialist.

5

What was the main focus of the pilot project at the Kaiser Permanente Eye Monitoring Center (EMC)?

The pilot project at the Kaiser Permanente Eye Monitoring Center (EMC) focused on monitoring low-risk glaucoma suspects. The program's main goal was to evaluate patient adherence/retention and demonstrate the program's feasibility. It provided a convenient, efficient way to monitor patients and reduce the strain on traditional clinics. This can offer a promising approach to alleviate the strain on the healthcare system, improve patient outcomes, and optimize resource utilization in glaucoma management.

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