Digital illustration of a glowing checklist in a hospital emergency room, symbolizing improved patient safety.

ER-STOP: How a Simple Checklist Can Revolutionize Patient Safety in Hospitals

"Discover how a community-based hospital improved patient handovers and reduced critical care responses using a low-cost, sustainable quality improvement initiative."


In the fast-paced environment of a hospital, ensuring patient safety during transitions is paramount. Every handover, every transfer, represents a point of vulnerability where critical information can be lost or misinterpreted. Recognizing this challenge, a community-based hospital embarked on a journey to enhance the safety and efficiency of emergency room patient handovers. Their solution? The Emergency Room Safer Transfer of Patients (ER-STOP) initiative, a quality improvement program designed to minimize unexpected inpatient deterioration.

Prompted by a thorough analysis of incident reports and deterioration events, the hospital's multidisciplinary team sought to redesign their existing rescue from danger system. The goal was clear: to decrease the incidence of unexpected deterioration among patients admitted from the emergency department. This initiative wasn't about reinventing the wheel but rather optimizing existing processes to create a safer environment for both patients and healthcare providers.

The ER-STOP initiative isn't just another checklist; it's a comprehensive approach that emphasizes early identification, timely management, and a culture of safety. By integrating a locally validated checklist into the existing workflow, the hospital empowered its staff to proactively address potential risks and ensure seamless transitions of care. Let’s explore how this simple yet effective tool is making a significant impact on patient safety and outcomes.

The Power of Simple Tools: How ER-STOP Works

Digital illustration of a glowing checklist in a hospital emergency room, symbolizing improved patient safety.

At the heart of ER-STOP lies a simple yet powerful checklist, carefully designed to identify patients at risk of deterioration. This checklist, known as Modified Early Warning Score+urinary catheter in situ+nurse concern, incorporates several key elements:

The checklist is designed to identify high-risk patients. Here's a closer look at the three key components:

  • Modified Early Warning Score (MEWS): A scoring system based on vital signs to detect early signs of deterioration.
  • Urinary Catheter In Situ: The presence of a urinary catheter, which can indicate increased risk.
  • Nurse Concern: A crucial element that captures the subjective assessment of the nursing staff.
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Recent Evidence on Safer Care

A rapid evidence synthesis reported that virtual ward care had mortality rates as good as or better than hospital care. Another systematic review found reduced mortality among heart failure virtual ward patients, but no mortality reduction for other diagnoses. Separately, an emergency department intake huddle study reported a 10.8-percentage-point decrease in early ICU transfers, from 31.7% to 20.9%, among hospital medicine patients admitted through the ED.

Limits of Checklist Evidence

The ER-STOP evaluation was conducted at a single community-based hospital, so its checklist components may not apply to other hospital populations without local adaptation. The study also could not exclude unmeasured changes in the severity of illness among emergency department patients. Its before-and-after design, lack of a concurrent control group, and absence of blinding further limit the certainty that the intervention itself caused the observed results.

Patient Safety and Quality Improvement

The Johns Hopkins Armstrong Institute explains that patient safety projects differ from other quality improvement work mainly in their aims and the outcomes they pursue. Both types of work focus on system issues contributing to the problem under investigation. They also use similar methods and tools across quality improvement initiatives.

When a patient is flagged as high risk based on the checklist, the ER-STOP protocol triggers an intentional pause. This pause serves as a critical moment for reassessment and collaboration. The nursing staff contacts the most responsible physician to discuss the patient's condition and determine the next steps. A number of specific management options are considered, including:

Small Changes, Big Impact: Transforming Hospital Safety

The ER-STOP initiative demonstrates that even simple, low-cost interventions can have a profound impact on patient safety. By empowering staff, fostering collaboration, and optimizing existing resources, hospitals can create a culture of safety that benefits both patients and healthcare providers. The success of ER-STOP underscores the importance of local adaptation and continuous improvement in healthcare settings. By tailoring interventions to the specific needs and context of their communities, hospitals can achieve remarkable results in improving patient outcomes and enhancing the overall quality of care.

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Making Safety Improvement Sustainable

A 2026 narrative review describes value-based healthcare as important for improving medical quality and patient safety, while noting that integrating patient-reported outcomes remains challenging because of methodological heterogeneity. A 2025 study on quality improvement science examines strategies for constant improvement and emphasizes technology and human resources in healthcare quality and patient safety. Patient safety and quality improvement are relatively new fields within medicine, and many institutions lack a critical mass of experts with the competency required in either discipline.

What the change says about ward placement

The result concerns urgent critical-care responses soon after emergency-department admission, not every form of deterioration or a direct measure of handover accuracy. The authors linked the improvement to better matching of patient needs with ward location, without a significant rise in overall emergency-department waiting or transfers to special care units.[1]

The measured outcome matters because an unexpected critical-care response can signal that a patient’s needs exceed ward capacity or that deterioration has raised the risk of adverse outcomes. It can also arise when care does not align with patient or family goals.[2]

Where the ER-STOP finding is weakest

  • A formal economic evaluation was not performed, and brief visits from the critical-care team may have indirectly strengthened ward care.[1]

A before-and-after evaluation in a Canadian community teaching hospital

PopulationAll admitted adult medical-surgical patients[2]
Setting430-bed Canadian community teaching hospital[2]
Duration12-month interventional study[2]
ComparisonBefore-after control and intervention periods[2]
Main outcomeUnexpected CCRT response within 24 hours of admission from ED to adult medical and surgical wards[2]
Confidence interval95% CI 2.17 to 7.77[2]
p-valuep=0.001[2]
Times cited5[2]

How ER-STOP fits with handover research

A separate reporting-system study found more bedside rounds after implementation, and a specialist-hospital checklist study reported shorter handover duration alongside improved quality. Their process measures offer context, but do not directly establish effects on deterioration.[3] [4]

An audit of the accountability form found that ER-STOP use redirected some admissions from general wards to special care units, offering a possible pathway linking risk recognition with fewer unexpected responses.[2]

A separate handoff report describes identifying potentially high-risk patients as important to reducing errors and improving outcomes, placing ER-STOP within a broader focus on structured risk recognition during transitions.[3]

What remains uncertain about ER-STOP

  • Would the same locally selected checklist components identify risk effectively in hospitals with different patient populations?[1]
  • How much of the observed change came from the checklist and pause, versus changes in ward placement or added critical-care-team presence?[1] [2]
  • Would a controlled evaluation with blinded outcome assessment show a similar change after accounting for differences in patient illness severity?[1]

About this Article -

Written with AI assistance from published research, and reviewed by the Mystum team. See our About page for more information.

This article is based on research published under:

DOI-LINK: 10.1136/bmjopen-2017-019553, Alternate LINK

Title: Emergency Room Safer Transfer Of Patients (Er-Stop): A Quality Improvement Initiative At A Community-Based Hospital To Improve The Safety Of Emergency Room Patient Handovers

Subject: General Medicine

Journal: BMJ Open

Publisher: BMJ

Authors: Savannah Norman, Frank Decicco, Jennifer Sampson, Ian M Fraser

Published: 2018-12-01

Everything You Need To Know

1

What is the Emergency Room Safer Transfer of Patients (ER-STOP) program, and why was it developed?

The Emergency Room Safer Transfer of Patients (ER-STOP) program is a quality improvement initiative designed to minimize unexpected inpatient deterioration. It focuses on enhancing situational awareness, empowering staff, and repurposing resources to improve patient outcomes specifically within emergency departments during patient handovers. It aims to create safer transitions of care by optimizing existing processes rather than creating entirely new ones. This is significant because patient handovers are vulnerable points where critical information can be lost, leading to potential risks.

2

What is the Modified Early Warning Score (MEWS), and how is it used within the Emergency Room Safer Transfer of Patients (ER-STOP) program?

The Modified Early Warning Score (MEWS) is a scoring system based on a patient's vital signs, used to detect early signs of deterioration. It's important because it provides an objective measure of a patient's condition, allowing healthcare providers to identify potential problems early on. The inclusion of 'Urinary Catheter In Situ' as a factor indicates increased risk, while 'Nurse Concern' captures the subjective assessment of the nursing staff, providing a more holistic view of the patient's status. This holistic approach is significant because it ensures that both objective and subjective data are considered when assessing a patient's risk.

3

How does the Emergency Room Safer Transfer of Patients (ER-STOP) checklist work, and what happens when a patient is flagged as high risk?

The ER-STOP checklist incorporates three key elements: the Modified Early Warning Score (MEWS), Urinary Catheter In Situ, and Nurse Concern. When a patient is flagged as high risk based on this checklist, the ER-STOP protocol initiates an intentional pause. This pause is a critical moment for reassessment and collaboration, where the nursing staff contacts the most responsible physician to discuss the patient's condition and determine the next steps. This systematic approach is important because it ensures that high-risk patients receive prompt attention and that appropriate interventions are implemented.

4

What makes the Emergency Room Safer Transfer of Patients (ER-STOP) program successful in improving patient safety?

The ER-STOP program is significant because it demonstrates that even simple, low-cost interventions can have a profound impact on patient safety. By empowering staff, fostering collaboration, and optimizing existing resources, hospitals can create a culture of safety that benefits both patients and healthcare providers. Its success underscores the importance of local adaptation and continuous improvement in healthcare settings. This is important because it shows that hospitals don't need to invest in expensive technologies or complex systems to improve patient outcomes; they can achieve remarkable results by tailoring interventions to the specific needs and context of their communities.

5

What happens during the 'intentional pause' within the Emergency Room Safer Transfer of Patients (ER-STOP) protocol, and why is it important?

The ER-STOP protocol triggers an intentional pause when a patient is identified as high risk via the checklist. During this pause, the nursing staff contacts the most responsible physician to discuss the patient's condition and determine the next steps. Specific management options are considered, ensuring a coordinated response to the patient's needs. This pause allows for reassessment and collaboration, ensuring the high-risk patient is managed in a timely manner. This is important because it promotes a team-based approach to patient care, where different healthcare professionals work together to make informed decisions.

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